Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.
Key Role Responsibilities
1. Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
2. Communicates effectively with residents, clients, contractors and colleagues, demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.
3. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.
4. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues.
5. Administers all property maintenance & records in accordance with Greystar policies & procedures
6. Maintains a focus on delivering services within agreed budgetary & reso...