Working within this fast-paced role you will be responsible for being the first point of contact for all HR queries across our 200+ store estate, Head Office and also at Per-Scent. You will provide administration support with all HR and Payroll processes and procedures whilst coordinating the flow of data to ensure an effective on-boarding and off-boarding process.
If you’re currently looking for a challenging yet rewarding role where we can confidently say that no two days will be the same and a role where you will gain valuable exposure in a cross functional role, then this role will be of interest to you.
Responsibilities
* Understand the HR processes, Company policies & procedures and systems in which you will be working so that you can offer suitable administration support within the business.
* Provide support to the recruitment, offer and on boarding processes and ensure all Contracts of Employment are issued in a timely manner.
* Dealing effectively and professionally with 1st line HR and recruitment queries over the phone, via email or face to face.
* Support with the next stages of implementation for the HR and Payroll system.
* Work with teams across the business to improve onboarding process to support the retention of team members.
* Tracking probationary periods and proactively supporting managers on process.
* Ensuring an effective leavers process.
* Conduct exit interviews as appropriate and provide analysis of the feedback.
* Co-ordination of incoming and outgoing references.
* Administering HR communications through a range of media.
* Ensure new starters, amendments and leavers are processed with payroll.
* Accurately maintaining both paper based and electronic employee files.
* Support the HR system development e.g. integrating Shopworks and People XD.
* HR Casework – Supporting in the administration of case management.
* Co-ordination and management of the maternity and paternity process.
* Assist HR Advisor with note taking, employee inductions and general HR administration.
* Any other duties as reasonably required.
Experience and Skills
Experience and skills required for the HR Assistant include:
* Experience working within a busy HR team where the role is varied and complex would be a considerable advantage. In particular supporting recruitment, payroll, case work and on/off boarding processes.
* Understanding processes and writing procedures.
* Experience working within a HR system would be advantageous.
* It is of particular importance that you can manage your workload, be proactive and like achieving results both personally but also for the benefit of the team and the business.
* You enjoy working as part of team, making decisions which contribute to the businesses success.
* You possess the ability to be confidential, treat issues with sensitivity and discretion.
* You enjoy ensuring that your records and data are maintained and correct and have strong IT skills (Word, Excel, PowerPoint, email, internet and social media platforms).
* Your style will fit well with the company if you are used to being flexible, able to prioritise and manage relationships.
What you can expect
Working at the UK’s largest independent Fragrance retailer you will get to work for a company who prides itself on outstanding customer service and delivering fragrance and beauty products in a manner which best meets our customer needs.
You can expect to join a team who work hard to achieve results and are focused to ensure a great customer experience. We offer very competitive salaries, along with flexible working options and duvet days. In addition, we further offer a generous staff discount.
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