Team Administrator (inbound sales team)
Location: Chessington
Salary: £25000 - £27000 (DOE)
Full time: 8am – 5pm (Monday to Friday)
Overview
My client, a very well-established and successful business based in Chessington are looking for someone to join their existing Sales Admin department. They are a busy, friendly and supportive team who are the first point of contact, providing a high level of customer service at all times.
This role will suit someone who:
Is a team player
Is willing to learn
Has a can-do attitude
Has an up-beat personality
Has a great telephone manner
* Previous experience in customer service of any level is essential, though my client is open to considering candidates from a variety of backgrounds, including office-based roles, retail, hospitality, and more.
* Strong communication skills in English are required, along with good numeracy and a solid level of IT proficiency.
Day to day responsibilities will include:
* Liaising with customers via telephone, email and occasionally face to face
* Assisting customers with product knowledge (full training provided)
* Building and maintaining excellent working relationships with customers and colleagues
* Inputting data into the in-house database (full training provided)
* Providing and demonstrating excellent customer service at all times
Benefits including:
* Competitive starting salary
* 31 days holiday (inclusive of bank holidays and Christmas shutdown)
* Pension scheme/ auto-enrolment
* Career progression opportunities
* Onsite parking (free)
* Close to public transport
* Onsite gym
* Optional overtime (only after the successful completion of probation)