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General manager (mecca)

Norwich
The Rank Group
General manager
Posted: 10h ago
Offer description

Job Description

Posted Tuesday 26 May 2026 at 00:00 | Expires Wednesday 24 June 2026 at 23:59

At Mecca, we are all about bringing people together for unforgettable experiences, there is a reason we are the number one Bingo brand in the UK!

For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks.Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything do - which is why we need exceptional people - we couldn't do it without them.

Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.

We're passionate delivering exceptional customer experiences- and we are looking for people who are too!

Sound like your kind of place? Let's Play!

What’s in It for You:

* Company Bonus Scheme
* Leadership and career development opportunities within Mecca Bingo or within our parent company Rank.
* Employee Rewards platform with discounts on travel, shopping, and dining and more!
* Pension and Life Assurance
* Company Sick Pay Scheme
* 50% discount on food and soft drinks for you and up to three friends

As a General Manager at Mecca Bingo, you’ll lead your venue with passion and energy, creating a space where both customers and team members love to be. You’ll set the vision, inspire your team, and deliver outstanding customer experiences that keep people coming back for more.

This is your opportunity to bring energy, creativity, and leadership to the table. From shaping a high-performing team to ensuring operational excellence, you’ll make sure your venue is buzzing with excitement and exceptional service. Your role is about more than managing a venue - it’s about making a difference, every day.

With a focus on operational excellence and revenue growth. You’ll take ownership of all aspects of your venue, ensuring it runs smoothly, exceeds expectation and becomes a place customers love to visit

Key Skills and Experience:

* Proven experience in driving profitability and revenue within a business
* Strong leadership skills with a proven track record of motivating and developing teams
* Commercial acumen and a results-focused mindset
* Ability to create exceptional and memorable customer experiences
* Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication
* Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding
* Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role
* People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive
* High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential
* Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued
* Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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