Job Description
We’re building a high-performing culture at Fenwick—one that’s fuelled by energy, ambition, and a shared passion for delivering excellence. If you’re driven to succeed and excited by the opportunity to grow your career in a business that champions premium retail and hospitality, you’re in the right place.
Are you ready to take the next step in your HR journey and play a key role in shaping the colleague experience at Fenwick? If you’re someone who thrives in a fast-paced environment, brings a positive attitude, and is passionate about putting people at the heart of everything you do, we’d love to welcome you to our dynamic People Hub, based in our Newcastle flagship store.
When you join Fenwick, you’ll receive;
* 25 days annual leave (including 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
* Up to 25% discount in all Fenwick stores and fenwick.co.uk.
* Perks a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
* WeCare -24/7 GP, wellbeing advice & support service.
* Hybrid working typically Monday to Wednesday in office and Thursday and Friday working from home.
So, more about our People Administrator role...
Join our People Team at Fenwick as a People Administrator, where you’ll play a vital role in delivering accurate, efficient and first-class administrative support across the entire colleague lifecycle—from onboarding to offboarding. Acting as a first point of contact for People queries, you’ll support both store and functional colleagues while maintaining high standards of data accuracy and compliance.
Working closely with the wider People Team, you will process all colleague changes, maintain systems such as People XD, support payroll activities, and identify process improvements helping us to enhance our service. You’ll also be expected to manage multiple priorities in a fast-paced environment while always delivering a great colleague experience.
We’re looking for someone with previous admin experience, excellent organisational skills, strong attention to detail and a solution focused mindset. You’ll be confident in working with systems and data, able to communicate clearly, and enthusiastic about contributing to a collaborative and evolving People function at Fenwick.
What we are looking for in a candidate...
* Previous HR administrative experience in a fast-paced environment would be beneficial
* Exceptional attention to detail
* Flexibility and openness to change
* Resourcefulness and ability to take initiative
* Excellent organisational skills with the ability to work to deadlines and prioritise effectively
* Process improvement mindset and implementing efficient ways of working
* Excellent verbal and written communication skills
* Fluent in Microsoft Office suite, familiar with HR information systems, ideally People XD
* Confident in reading and interpreting data and information
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!