Job Responsibilities:
Make sure to apply with all the requested information, as laid out in the job overview below.
* Responsible for diagnosing and improving accounts receivable exceptions, closing financial receivable loss loops, and managing physical dispatch cycles to achieve accounts receivable improvement targets.
* Handle customer complaints (work orders) and improve loss and damage experiences to drive continuous quality enhancement.
* Promote the implementation of standard processes, monitor the effectiveness of experience and accounts receivable improvement initiatives, utilize digital tools for data monitoring, collect onsite issues, and provide optimization suggestions.
* Establish and execute standard operating procedures (SOP) for exception reporting.
* Develop and optimize SOP for the EU picking and transportation exception system.
Job Requirements:
* Bachelor’s degree or higher.
* Minimum of 5 years of relevant industry experience, with at least 3 years in this role or a similar field.
* Proficient in lean management methodologies, with strong data analysis skills and practical experience in continuous improvement.