Join us and help deliver the exceptional, every day.
Main Duties
1. Ensures that COSHH, HACCP and QHSE regulations are adhered to.
2. Ensures adequate information is on display with reference to Health & Safety and food Safety.
3. Responsible for smooth operation of food preparation and service.
4. Food must meet a variety of medical and cultural needs including, for example, gluten free, low fat, soft food, halal and vegetarian.
5. Understands texture modified food requirements.
6. Stores food correctly to minimising waste.
7. Demonstrates a complete understanding of menu items and explains them to guests accurately on request.
8. Maintains vigilance for pests, reports any non-conformance to Manager.
9. Maintains safe and healthy work environment by following organisation standards and sanitation regulations.
10. Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
11. Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
12. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
13. Ensures rubbish is regularly removed from areas and in the correct waste streams.
14. Maintains vigilance for pests and reports any non-conformance to the Manager.
15. Ensures all food is stored safely and at the correct legal temperatures.
16. Ensures all equipment is washed correctly and where permitted with the use of a dishwasher.
17. Promptly and accurately completes due diligence and other food safety documentation.
18. Reports any safety deficiencies, incidents, near misses, ill health, and environmental incidents to their manager.
19. Ensures company safety arrangements and procedures are followed always. Brings any apparent deficiencies in systems of work or equipment provided to the attention of the Manager.
20. Complies with standards as set up in the company procedures and through training delivered.
21. Undertakes additional duties as required by their supervisor in line with capabilities.
22. Communicates effectively with all the teams to ensure there is a seamless way of working across the contract.
23. Brings to life the Mitie values daily and demonstrates the exceptional everyday.
What we are looking for
24. Maintains a smart, professional and hygienic appearance.
25. Works safely always giving due consideration for the safety of others and the environment.
26. Prepared to work in a chilled environment and willing to work in hot, noisy conditions.
27. May be expected to go on short courses in particular topics such as cooking special diets.
28. Knowledgeable about allergens, and cultural needs including, for example, gluten free, low fat, soft food, halal and vegetarian.
29. Food safety level 3 preferred, must be available to undertake mandatory training at short notice to comply with food safety.
30. Standing mostly with manual handling and some bending / stretching / heavy lifting required.
31. Works well under pressure and possess great organisational skills.
32. Has a good level of both written and spoken English skills with an excellent attention to detail.
33. Good standard of numeracy; understands principles of stocktake and stock control.
34. Great people skills, customer focused and focused on delivering excellent customer service,
35. Strong communicator, who can easily interact with customers and team members.
36. Enthusiastic and Conscientious.
37. Diligent and committed.
38. A flexible approach, and a can-do attitude; together with the ability to self-prioritise will be required.
39. Maintains a good working relationship with Mitie employees, client stakeholders and customers.
40. Represents Mitie and the client always in a professional, courteous, and confident manner.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.