Lead Digital Transformation That Transforms Care At North West Ambulance Service NHS Trust (NWAS), we are on an ambitious journey to deliver
the right care, at the right time, in the right place - every time
As we progress our
2026-2031 Strategy, digital transformation and data-driven care are central to how we improve outcomes, reduce inequality, and build a sustainable urgent and emergency care system.
We are now seeking an exceptional
Chief Clinical Information Officer (CCIO)
to lead this transformation from a clinical perspective.
Main duties of the job This is a pivotal clinical leadership role, working in partnership with the Chief Information Officer to shape and deliver NWAS’ digital future.
Strategic leadership for digital transformation, ensuring technology, data, and innovation directly improve patient safety, clinical quality, and operational performance.
Leading a
digitally enabled care model, helping NWAS:
Use data and digital tools to improve clinical decision-making and outcomes
Enable more coordinated and responsive care pathways across systems
Embed continuous innovation and improvement into frontline practice
About us North West Ambulance Service NHS Trust provides 24‑hour, 365‑day emergency services and non‑emergency patient transport, and delivers the NHS 111 service.
Job responsibilities As CCIO, you will:
Drive Digital Transformation : Lead the clinical design and adoption of digital systems and data‑enabled care; ensure initiatives support safer, more effective, and equitable care; champion innovation and horizon scanning.
Co‑lead the Trust’s Digital Roadmap, embed digital transformation across all services, and ensure integration with clinical and operational strategies.
Drive a culture where data, analytics and insight inform decisions, with governance and information stewardship embedded.
Act as a visible clinical ambassador, build digital capability and literacy, and engage clinicians and operational teams.
Represent NWAS regionally and nationally, shape system‑wide digital health development, and build partnerships across Integrated Care Systems.
Candidate profile
Registered healthcare professional with significant leadership experience in urgent and emergency care.
Strong track record of leading large‑scale digital transformation and service redesign.
Ability to bridge clinical, operational and digital domains with credibility and influence.
Strategic thinking, innovation, and systems leadership.
Passionate about improving patient outcomes through technology and data.
Demonstrated skill in translating vision into delivery and embedding sustainable change.
Assessment Centre's for this role will be held on 12th June 2026 and will be conducted in person, so please bear this in mind when applying.
Person Specification
Excellent strategic clinical and digital leadership in the pre‑hospital urgent and emergency care setting.
Ability to lead complex clinical digital transformation programmes across multidisciplinary teams and organisational boundaries.
Skilled in translating clinical and operational needs into digital solutions, including redesigning care pathways and optimising workflows.
Strong understanding of digital clinical safety standards and information governance principles.
Analytical skills to inform decision‑making with complex data.
Excellent interpersonal and communication skills to influence across levels.
Responsible for design, creation and implementation of policies and strategies across the organisation.
A solutions‑focused style.
Proactive in identifying and implementing innovative digital solutions that enhance clinical practice, patient experience and safety.
Proficient at producing concise technical and non‑technical reports to Board level.
Compassionate and inclusive leadership.
Experience in HR processes and line management responsibilities.
Qualification & Knowledge
Registered health care professional with current registration.
Educated to master’s degree or equivalent professional knowledge and experience.
Knowledge of the NHS, social care, political environment, especially 999 and IUC.
In‑depth knowledge of NHS Digital transformation strategies and clinical informatics.
Knowledge of digital health technologies.
Experience
Significant clinical leadership in pre‑hospital care.
Experience in redesigning clinical workflows and implementing technology‑enabled care models.
Experience using data and analytics to drive service improvement.
Experience changing organisational culture regarding digital services.
Experience managing clinical risk and ensuring digital safety.
Proven track record of successful large‑scale digital project and programme delivery.
Experience working across organisational boundaries to deliver strategic change.
Involvement in regional or national digital health programmes or networks.
Understanding of clinical governance, patient safety and quality improvement frameworks.
Graduate of the NHS Digital Academy or commitment to undertake qualification within 12 months.
Evidence of continual professional development.
Digital Clinical Safety Officer training.
Post‑graduate qualification in Clinical Informatics, Health Informatics, Digital health or equivalent.
Managing Successful Programmes Foundation Certificate.
Values & Behaviours
Working together, demonstrating collaborative and inclusive working and challenging the behaviour that is not inclusive or acceptable.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act "Exceptions Order" 1975; a submission for Disclosure to the Disclosure and Barring Service will be required.
Location: Parkway, Middlebrook, Estuary Point or Broughton.
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