Salary: Grade 5 - £26,824 - £27,694
Pembrokeshire County Council is seeking to appoint an Administration Officer to provide high‑quality administrative support to the Education Welfare Service.
About the Role
You will provide comprehensive administrative support to the Education Welfare Service Manager, Education Welfare Officers, and the Elective Home Education team. The role supports statutory processes including:
* Penalty Notices for non‑attendance
* Child Performance and Child Employment applications
* Chaperone Licences and associated training support
* Elective Home Education administration and statutory Welsh Government reporting
* Financial administration including raising and monitoring invoices
* Clerking and administrative support for panels, meetings, and person-centred reviews
You will also support performance monitoring through data collection, report production, and the effective use of IT systems, ensuring accuracy, confidentiality, and compliance with legislation, corporate procedures, and safeguarding requirements.
About You
You will have:
* Experience of providing senior administrative support, ideally within a local authority or education setting
* Strong IT skills, including confidence using Excel and databases
* Experience handling confidential and sensitive information
* The ability to manage competing priorities and meet statutory deadlines
* Excellent communication skills and the ability to work effectively with a wide range of stakeholders
You will be highly organised, detail‑focused, and able to work effectively both independently and as part of a team.
Essential Skills & Qualifications
* NVQ Level 3 or GCSEs in Administration (or equivalent).
* Strong IT and keyboard skills with experience in software packages and database systems.
* Excellent organisational and communication skills.
* Ability to manage workloads and meet deadlines under pressure.
* A collaborative team player.
What We Offer
* A varied and interesting role supporting statutory education services
* The opportunity to contribute to safeguarding and positive outcomes for children and young people
* Hybrid working arrangements in line with Council policy
* Access to training and professional development
A DBS disclosure is required for this post.
For further information, please see the attached Job Description and Person Specification.
Why join us?
This is an opportunity to make a meaningful impact in a role that supports the welfare and education of children and young people. You will join an extremely committed team within a supportive work environment, with opportunities for professional development.
Safeguarding Commitment
Pembrokeshire County Council is committed to safeguarding and promoting the welfare of children and young people. All applicants must share this commitment. The successful candidate will be subject to appropriate pre-employment checks, including an enhanced Disclosure and Barring Service (DBS) check.
Location: County Hall/Hybrid Working
Contract: Fixed Term (12 months, with the possible extension subject to funding)
Closing Date: 07/05/2026
For more information about this role, please contact:
Kelly Hamid - Education Welfare Service Manager
01437 774658
Kelly.Hamid@pembrokeshire.gov.uk
Employee Benefits
Our employee benefits are designed to help invest in your future and are in addition to living and working in Pembrokeshire, one of the most beautiful and desirable counties in the UK.
The Visit Pembrokeshire website https://www.visitpembrokeshire.com/ is an excellent source of information, and showcases the wide variety of activities, amenities and adventures that await you.
Please refer to the job description above for more details on this vacancy and the person specification.
Employment Checks
This post is subject to a DBS disclosure check.
Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.
Applicants should ensure they have the right to work in the UK before applying for a vacancy.
Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.
Guidance Note: Use of AI and Accuracy of Information:
* We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant's full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.
* Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.
* By submitting this application, you confirm that all content provided is accurate and submitted in good faith.
The Supported Employment Programme is a group of local authority based enterprises that employs over 75 people with a disability or work limiting health condition, please visit the link below for further information: Pembrokeshire Supported Employment Programme - Pembrokeshire County Council
Safeguarding
Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.
This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.
Support & Additional Info
* Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing hrsystemsteam@pembrokeshire.gov.uk .
* Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing Recruit@pembrokeshire.gov.uk .
* Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.
* Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.
Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English. #J-18808-Ljbffr