Programme Manager
Have you managed complex, global B2B(2C) SaaS implementations?
Have you taken the central role for an implementation (project management, leading cross-functional teams, nurturing key internal/external relationships, managing internal reporting)?
A global technology company in the Events space is looking for a Programme Manager to run with, and deliver, their latest global SaaS implementation for a key client.
The platform being delivered will be purpose-built for a global live-events clients, hence the requirement for enterprise-scale-implementation experience, and will lead an experienced cross-functional team for the duration of the project.
Responsibilities:
* multiple projects of varying complexity through the implementation cycle
* cross-functional teams
* to Agile methodologies: organising sprints, daily stand-ups, and demos with the Project Management team
* a central role in the performance of the programme – monitoring and reporting on developments
* objectives are met on schedule across functionality and performance
* a Customer-Success-approach to the implementation
* the delivery within budget, or manage a change request process as required
* resource requirements as necessary
* and lead/support continuous improvements for the implementation
Requirements:
* background in Project Management
* Management experience delivering complex, enterprise-scale SaaS implementations
* understanding of Customer Success
* PMP, Agile, Prince or CSM
* within the live events space (preferred, not essential)
Please note that although this role is remote, you must be based in the UK. Sponsorship is not offered for this role.