Why join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Conference and Events Supervisor in City Quay Spa and Hotel Dundee. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Conference and Events Team as we believe it is our personality, style and friendliness that makes Apex Hotels
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
1. 29 days holiday
2. Training and development from day one
3. Employee events and celebrations
4. Inhouse company interactive employee communication APP
5. Entry to our state-of-the-art gym and pools
6. Healthy meals to enjoy while you're working
7. Access to an external Employee Assistance Programme
8. Financial Wellbeing App
9. £ referral bonus when your friends or family join the team.
Following your first successful 3 months, you’ll also receive ……
10. Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
11. Involvement in our employee recognition schemes
12. Long service recognition
13. Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
14. 50% discount in our restaurants
15. Cycle to Work Scheme
16. Discounted room rates for employees, friends, and family
17. Spa treatments and product discounts
18. Life Assurance cover.
Starting your Journey:
As Conference and Events Supervisor you will have the opportunity to be actively involved in leading and influencing the day to day running of the the Conference and Events within Apex Hotels. You will have the exciting role of making sure every customer has a memorable experience and leaves with special memories. No two days are the same in Conference and Events with a variety of corporate events, wedding and special occasions. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.
You will be an excellent organiser with a passion for providing excellent customer care. You will have the initiative and drive to build on the success of the department alongside the Manager. You will have excellent communication skills and be able to motivate your team, as well as delegate tasks.
19. Responsible for setting up meeting rooms and events areas for the guests to ensure they receive an excellent experience.
20. Ensure staff provide excellent customer service during each event.
21. Serving food and beverages to the guests.
22. Delivering the highest standards in service and presentation.
23. Prepare tea/coffee breaks and stations with appropriate food and beverages and at the correct time as stated in Event function sheet
24. Resolve any guest requests and aim to fulfil any special requirements during the event
25. Being responsible for ensuring all working areas are kept clean and tidy.
26. Taking responsibility for stock taking.
27. Assist with the training and development of Team members
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Conference and Events Supervisor. With this in mind, we are looking for a Conference and Events Supervisor who:
28. Previous experience in a Conference and Events role
29. Ideally has evidence of supervisory training
30. Can deliver excellent standards
31. Uses own initiative
32. Has a strong customer service attitude
33. Holds a genuine desire to provide a warmer welcome to our guests.
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.