Description
Position at LHH (Global)
Delivery Services Coordinator, LHH UK&I - 6 month Fixed Term Contract
The DeliveryServicesCoordinator will support Career Transition&Mobility with administration for onboarding and off boarding associates to LHH. Working closely with the Senior Delivery Services Specialist, Delivery Director,and the full Delivery and Operations Teams, the DeliveryServices Coordinatorwill be a key part of ensuring best practice is followed in all Associate Consultant interactions. The role will include frequent communication with Associates to resolve queries in a timely manner, to provide training on LHH systems and processes and to manage their invoicing process.
Reporting Relationships:
1. Reports to the Assistant Ops Director, UK & I
Direct Reports:
2. None currently
Location:
3. Hybrid
Travel:
4. Minimal
Languages:
5. English essential
In this role you can expect to
Key Accountabilities
6. Management of the Associateconsultant onboarding/offboarding and day to day management process following LHH requirements, and meeting IR35 criteria
7. Maintain full and up-to-date information on all Consultants, including contractual requirements and delivery certifications
8. MonitorAssociate delivery
9. Manage the Associate invoicing and backing sheet process
10. Support Administration for the events, webinars, workshop delivery
11. Support the internal stakeholder groups with continuous improvement of processes and the ongoing administration and storage of contracts and project documentation
12. Manage ad hoc requests including data-entry and logistical support for training events
13. Build and develop strong relationships with key internal and external stakeholders – including Associates, Project Managers, Finance etc
14. General day to day administration for the operations and delivery team.
15. The above list is not exhaustive but indicative of the main aspects of the role. Duties and responsibilities may be added or amended from time to time.
All About You
16. High level of professionalism in representing LHH to the Associate community
17. Excellent relationship building skills with internal and external stakeholders
18. Clear and positive communicator with the ability to handle difficult conversations
19. Highly organised, proactive and able to work efficiently under pressure
20. Demonstrates flexibility and willingness to collaborate
21. Actively seeks to understand the wider LHH business
22. Genuine interest and willingness to learn about the skills and specialisms in the Associate community
23. Understands the financial requirements of the business
24. Excellent IT skills
What we offer
25. Growth opportunities within a human resources global leader.
26. We prioritise learning to stay agile in an increasingly competitive business environment.
27. We foster an open-minded environment where people spark new ideas and explore alternatives.
Our benefits include:
28. Flexible working model
29. Private medical insurance (PMI)
30. Group personal pension plan
31. Career support for family and friends
32. 25 working days paid holiday with the opportunity to buy extra days off each year
33. So much more!
Contract: 6 Month Fixed Term
Contract Type: Full-time
Hours: 37.5 per week
Must have the right to work in the UK
About LHH
LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources.Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In arapidly evolvinglandscapewith complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage oftheir careers, LHH make talent your competitive edge.We believe the futureofwork lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy andculture, delivering powerful, sustainable, andmeasurableimpact.LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies andmillionsof people worldwide.Recruitment. Development. Career Transition.LHH. A beautiful working world.LHH is an Equal Opportunity Employer/Veterans/Disabled.