Housing Management Worker - Gateshead
Join our team as a Housing Management Worker in Gateshead! This is a permanent, full-time position (37.5 hours per week) offering a salary of £24,638 per annum (£12.60 per hour) and great benefits, including a Health Cash Plan.
About the Role
As our Housing and Property expert, you'll support our customers by ensuring their homes are safe and well maintained. Your responsibilities will include:
1. Providing housing management services to support tenants in managing their tenancies and rent accounts.
2. Engaging with customers to involve them in their tenancies and help them move towards secure, long-term accommodation.
3. Assisting with housing benefit claims and ensuring timely processing.
4. Turning around vacant or void properties efficiently.
5. Conducting safety and compliance checks, managing administrative records, and coordinating maintenance works.
What We Expect from You
* A background in property management or experience with compliance and health and safety checks is preferred.
* A proactive, positive attitude with excellent organizational skills.
* A passion for delivering outstanding customer service.
* The ability to work independently and collaborate effectively with colleagues and external partners.
* A genuine interest in property management and improving customer homes.
Additional Details
Based at our Gateshead office, you'll travel around properties in the area, using technology for support plans, benefit claims, and tenancy sign-ups. A vehicle insured for business purposes is required, and mileage will be reimbursed. An Enhanced DBS check is necessary, which we will pay for.
Why Join Us?
Enjoy 34 days of leave (rising to 39), access to a health cash plan, high street discounts, and opportunities for career growth. We are committed to diversity and inclusion, supporting all colleagues to be their authentic selves.
Find out more and apply today! We encourage early applications as roles may close sooner than advertised. For assistance or reasonable adjustments during the application process, contact us at [emailprotected].
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