Job Summary
The post holder will:
* Perform data entry tasks in the Cytology office using Enterprise LIMS.
* Answer phone calls and take appointment bookings.
* Answer telephone helpline enquiries and refer on queries to other areas if necessary.
* Check request forms against patient history to allocate to appropriate work streams.
* Scan request forms and history documentation into DART database.
* Match microscope slides and request forms and transport them to the screening room.
Main Duties
* Entering patient details onto Enterprise LIMS.
* Entering patient results onto Enterprise LIMS.
* Scanning daily request forms into DART database.
* Respond to all telephone enquiries and keep records.
* Make enquiries to GP surgeries, Consultants, and other hospitals.
* Look up patient histology on external hospital systems.
* Inform the Office Manager of any work backlogs.
* Carry out general clerical duties: filing, photocopying.
* Carry out daily audits on negative Gynae and non‑gynae request forms.
* Carry out daily direct referral query using Excel and send by secure e‑mail to internal and external Colposcopy clinics.
* Carry out weekly direct referral query for each Colposcopy clinic that receives daily direct referrals; send by secure e‑mail.
* Deal with andrology appointment booking and print appointment calendar from Outlook.
* Assist in training new starters.
* Match microscope slides and request forms and transport them to the screening room.
About Us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North‑West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state‑of‑the‑art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
* Excellent pension scheme and annual leave entitlement
* On‑site Nurseries
* On‑site staff cafes
* On‑site parking
* Support in career development
* Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit: www.asph-careers.org
Key Details
Date posted: 22 December 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £25,768 a year per annum inc. HCAS
Contract: Permanent
Working pattern: Full‑time
Reference number: 323‑AC9057‑ED
Job location: St Peters Hospital, Guildford road, Chertsey, KT16 0PZ
Job Description
The role requires efficient use of the BSPS LIMS system (Winpath Enterprise) for data entry, result entry, report authorisation and accessing older authorised reports, as well as use of the ipassport document control software to record training and competency and access controlled documents.
Person Specification
Essential
* Seeks out and takes opportunities for improving the service offered
* Flexible in attitudes and behaviours to support team working and delivery of objectives
* Supports learning and development of self and others
* Willing and able to take personal responsibility
* Always puts patients first and customer‑service focused
Desirable
* Already works within NHS setting
Qualifications and Further Training
Essential
* At least 5 GCSEs or NVQ to level 2 or equivalent qualifications
Desirable
* NVQ level 2 or higher English or IT
Experience
Essential
* Experience of working in an admin role
Desirable
* Use of BSPS LIMS e.g. Winpath Enterprise to include accessing patient results and data entry
* Customer service experience
Skills
Essential
* Ability to work to deadlines, well‑organised and flexible
* Multi‑tasking skills, prioritisation skills and initiative
* Written and verbal communication skills including a clear concise and polite telephone manner
* Ability to maintain good working relationships with all members of staff
* Good computer skills and proficient with Microsoft package
Desirable
* Advanced experience with using MS package
* Analytical skills in collecting, analysing information and making informed decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer name: Ashford & St. Peter's Hospitals NHS Foundation Trust
Address: St Peters Hospital, Guildford road, Chertsey, KT16 0PZ
Website: https://www.ashfordstpeters.nhs.uk/
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