Overview
Treatment Manager role at Serco – HMP Dovegate, Uttoxeter, Staffordshire, ST14 8FF. Full Time, Permanent – 40 hours. Salary: £32,713 per annum.
Here at Serco, we are seeking a dedicated and professional Treatment Manager to lead the effective delivery and supervision of offending behaviour programmes. This role is pivotal in ensuring programmes are delivered to the highest standards, maximise treatment effectiveness, and support the rehabilitation of offenders.
As Treatment Manager, you will provide line management and supervision to Interventions Facilitators, oversee programme delivery to ensure compliance with audit requirements, and contribute to local and national initiatives. You will also work closely with the Head of Psychological Services to ensure that performance baselines are achieved and services meet quality standards. This is a rewarding opportunity to combine your experience of programme delivery with strong leadership skills, making a meaningful difference in service effectiveness and offender outcomes.
What You’ll Do
* Ensure programmes are structured, delivered, and monitored in line with relevant manuals, standards, and requirements.
* Oversee the selection process for offenders, liaising with the Offender Management Unit and other departments as required.
* Supervise and support Interventions Facilitators, including session planning, live supervision, and feedback.
* Maintain supervision logs and monitor the quality of reports and documentation produced by facilitators.
* Contribute to the selection, training, and professional development of Interventions Facilitators, ensuring compliance with selection guidelines and record-keeping.
* Play a key role in local AIM meetings and attend regional/national Treatment Manager forums as required.
* Monitor treatment integrity through reviews of session plans, case notes, debriefs, and live supervision, ensuring consistency and audit readiness.
* Work in partnership with the Head of Psychological Services to ensure services are aligned with audit requirements and performance standards.
* Provide effective line management to Interventions Facilitators, supporting their performance, wellbeing, and development.
* Undertake ongoing training and other duties in line with the needs of the role.
Requirements
* Good level of education.
* Previous experience delivering Offending Behaviour Programmes.
* Strong communication and interpersonal skills, with the ability to build rapport and show empathy.
* Ability to manage own workload and lead others effectively.
* Strong organisational, observational, and time management skills.
Desirable Skills and Experience
* Relevant professional qualification or further education.
* Experience working in a secure environment.
* Experience in treatment management of accredited offending behaviour programmes.
* Awareness of Health & Safety regulations, Prison Service policies, and diversity/equality issues.
Why Serco
Serco’s purpose is to impact a better future. We bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address complex challenges facing governments globally. We employ more than 50,000 colleagues across defence, space, migration, justice, healthcare, transport, and customer services in multiple regions.
What We Offer
* 25 days annual leave plus bank holidays.
* Annual leave purchase scheme.
* Up to 6% contributory pension scheme.
* Free onsite parking.
* Serco discounts on cinema, entertainment, and mobile plans.
* Health and wellbeing benefits such as Employee Assistance Programme and Health Cash Plans.
* Career development training and coaching to support future aspirations.
* A safe and supportive culture and a commitment to diversity and inclusion.
About Serco
At Serco, we are a team delivering essential public services globally across defence, transport, justice, immigration, healthcare, and citizen services. We are committed to redesigning and improving public services for the benefit of everyone.
Application
Please click on the apply button to complete your application. We encourage early applications as closing dates may change with high volumes of applications.
Note
We are open to discussing flexibility and hybrid working where possible. Serco is a Disability Confident Leader and Inclusive Employer. Disabled applicants who meet the minimum criteria will be offered an interview. For help with your application, contact 0345 010 4000. We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge; discuss with our recruitment team as needed.
#J-18808-Ljbffr