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Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at [website].
We are looking for a capable resource to coordinate activities ranging from simple tasks to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.
IT Skills and Experience
* Experience in troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installation (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Proficiency in MS Office tools installation and troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills across Windows, Apple, and virtual operating systems
* Ability to manage time and resources effectively in high-pressure situations while maintaining professionalism
Personal Attributes
* Strong knowledge of infrastructure support
* Analytical and problem-solving skills
* Well-organized and detail-oriented
* Strong communication skills, both oral and written
* Passionate about quality delivery
* Ability to work independently and as part of a team
* Self-motivated and innovative
* Preference for simple, elegant, and effective solutions
* Ability to handle confidential information appropriately
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop support
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role
* Minimum 2 years of relevant experience
* Freshers and IT students with relevant IT background are welcome
* Willingness to travel 12-18 miles as required
* Freelancers are encouraged to apply
What’s next?
If you are seeking a new challenge and wish to apply for this role, please forward your resume to [email/contact].
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