Role Overview
A leading global B2B Fintech/SaaS firm is seeking a Head of/VP Revenue Operations to drive the modernization of its CRM ecosystem, build scalable analytics capabilities, and enable predictable, sustainable revenue growth.
Reporting directly to the Chief Revenue Officer, this role is a key member of the senior leadership team. The Head of/VP of Revenue Operations will own CRM strategy, forecasting, pipeline management, and revenue analytics, while building and scaling a high-performing Revenue Operations function.
This role requires a hands-on, strategic leader who thrives in a complex, multi-product environment and has a proven track record of driving growth and operational efficiency in fast-scaling organizations.
Key Responsibilities
* Lead the cleanup and transformation of Salesforce across multiple merged business entities, including account hierarchies, data governance, and reporting frameworks.
* Design and oversee a scalable analytics engine to support data-driven decision-making, including pipeline management, forecasting, sensitivity analysis, and revenue reporting.
* Partner closely with Sales leadership to optimize processes around territory alignment, quota setting, commission planning, and deal governance.
* Develop accurate bookings and revenue forecasts in collaboration with Finance, supporting budgeting, quarterly business reviews, and long-term strategic planning.
* Collaborate cross-functionally to support revenue growth initiatives, using analytics to identify expansion, cross-sell, and client success opportunities.
* Build and lead the Revenue Operations team, initially managing a small core team and scaling as the business grows.
* Own and enhance Salesforce adoption and effectiveness, ensuring clean data, improved reporting, and automation of manual processes; evaluate and implement complementary tools as needed.
* Act as a key bridge between Sales, Finance, and executive leadership, ensuring alignment on growth priorities and revenue execution.
Qualifications
* Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
* 10+ years of Revenue Operations leadership experience within B2B SaaS, fintech, or technology-driven environments, supporting complex sales models (subscription, usage-based, transactional data or hybrid).
* Deep, hands-on expertise with Salesforce, including CRM cleanup, modernization, and account structure design.
* Demonstrated success driving growth and operational efficiency in private equity-backed, high-growth, or transformation environments.
* Strong analytical background with experience building dashboards, forecasting models, and metrics-driven strategies.
* Proven people leader with the ability to influence senior stakeholders across Sales, Finance, and Operations.
* Experience optimizing sales processes, territory models, quotas, and compensation structures.
* Excellent communication skills with the ability to operate at both strategic and executional levels.
* Exposure to both SaaS and volume-driven revenue streams is highly desirable.
* True global role
What’s on Offer
The organization offers a competitive and comprehensive rewards package designed to support professional growth and personal wellbeing, including:
* Robust health and wellness benefits
* Generous paid time off and flexible working arrangements
* Ongoing learning and development opportunities
* Competitive compensation, retirement planning, and financial wellness programs
* Family-friendly benefits and support programs
* Additional perks such as employee discounts and referral incentives