Unit 5, Mount Road, Feltham, Heathrow, TW136AR
Location
United Kingdom, London, Survey South
Number of positions to be provided
1
Contract hours
42.50
About the role
The Role
The Role:
Our nationwide Survey and Safety division hire a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including the construction, civil, utilities, rail, shop fitting, fit out and infrastructure sectors.
As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers.
This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
A typical day for a Mobile HSC will include:
* Processing all hire desk administration including customer and supplier queries
* Managing approx. 40-50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About You
Successful applicants should demonstrate the following:
* Previous experience of working within a high-volume hire desk role is essential
* Excellent customer service skills with a focus on increasing sales
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with working knowledge of MS Office including Outlook and Excel
* Strong team player with the ability to work to own initiative
* Full Driving licence
* Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.
GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund.
Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
About Us
Benefits include:
* Competitive salary and bonus scheme
* Overtime at an enhanced rate
* Employer contributory pension
* 22 days annual leave plus bank holidays
* Staff social fund (money for team building exercises etc.)
* Health & Wellness (annual flu jab, free eyesight tests etc.)
* Cycle to work scheme
So what next?
If you fit the profile and are up for the challenge, we would love to hear from you!
To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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