Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard-working people. It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify as someone who truly cares about providing exemplary service, loves to travel, and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
1. Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
2. Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on Travelex products and services.
3. Engaging with customers to process all foreign exchange transactions accurately and efficiently.
4. Delivering on key performance goals both procedural, operational, and customer-focused.
5. Utilising your keen eye for detail to process daily online FX requests and deliveries.
6. Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
7. Building strong relationships with customers and providing excellent service.
8. Contributing to a positive team environment and supporting colleagues.
What we offer:
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental, and financial.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
* 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are part of Travelex, as well as the option to sell days.
* Opportunity to earn a monthly bonus on top of base salary for hitting targets.
* Pension with a great Pension Provider - Scottish Widows.
* A wide range of insurances such as Private Medical, Dental, and Critical Illness. It also includes discounted products such as Health Checks, Allergy + Intolerance tests, and other health tests.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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