IT Operations Manager - Hybrid Working/ Luton - £80k - £90k
Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire an experienced IT Operations Manager who will report to their Head of IT.
The Role
1. Working daily with the IT Support, Infrastructure & IT Data teams ensuring the performance, security, uptime, and availability of critical IT and operational services across various technologies.
2. The IT Operations Manager will be responsible for the entire end-user system lifecycle, problem reduction, and timely incident and service request resolution.
3. Key Responsibilities:
4. Team Management: Lead and manage the IT support and infrastructure teams, including recruitment, training, performance management, and professional development.
5. IT Operations: Oversee the day-to-day operation of IT systems, ensuring high availability, reliability, and performance.
6. GDPR Compliance: Ensure that all IT operations and data management practices comply with GDPR regulations, including data protection, privacy, and security.
7. Stakeholder Management: Establish and maintain effective communication channels with stakeholders across the organization, including executives, department heads, and end-users.
8. Project Management: Lead IT projects, from planning and implementation to monitoring and r...