Role Overview
Join our global Network Services team as a Network Engineer, responsible for maintaining and optimizing mission‑critical infrastructure across the EMEA and APAC regions. This role balances Network Operations (NetOps) with high‑level Network Engineering project work, ensuring seamless connectivity across our virtual regional data centers and physical branch offices.
The ideal candidate will thrive in an ITIL‑driven environment, acting as a technical escalation point while contributing to the design and deployment of next‑generation networking solutions.
Key Responsibilities
* Incident Resolution & Escalation: Act as the primary escalation point for the Level 1 NOC. Troubleshoot complex network performance issues and resolve technical bottlenecks to minimize downtime.
* Infrastructure Deployment: Lead the remote configuration and deployment of branch hardware. Provide expert guidance to on‑site teams during physical installations and patching phases.
* Project Engineering: Execute design configurations provided by the Global Engineering team for new solution rollouts, including SD‑WAN and Cloud Security migrations.
* Security & Compliance: Manage lifecycle patching for network hardware and conduct configuration audits to ensure 100% adherence to global security standards.
* Preventative Maintenance: Monitor environment health and proactively perform maintenance to prevent service degradation.
Technical Profile & Experience
We are looking for a specialist with hands‑on experience in modern enterprise networking stacks, specifically:
* Routing & Switching: Cisco Switches, Aruba Switching, and Velocloud SD‑WAN.
* Security & Firewalls: Cisco ASA Firewalls and Cloudflare SASE.
* Wireless Solutions: Aruba Wireless and Aerohive Access Points.
* Virtualization & Load Balancing: NSX Microsegmentation and Ivanti Traffic Managers.
* Core Services: Deep understanding of Proxy servers, DHCP, and DNS protocols.
Core Competencies
* Self‑Directed Initiative: Ability to manage project milestones with minimal supervision.
* Strategic Thinking: Understanding how network specialisms integrate with wider organizational requirements.
* Global Communication: Proven ability to collaborate effectively with diverse teams across different cultures and time zones.
* Analytical Planning: Breaking down complex migrations into actionable, resourced steps.
Qualifications & Certifications
* Proven experience in a regional Network Operations or Engineering role.
* Strong working knowledge of IT standards and codes of conduct.
* CCNA (Cisco Certified Network Associate) or equivalent (CompTIA Network+, ASCA).
* ITIL® Foundation certification in IT Service Management.
Benefits
* Competitive salary
* Hybrid working
* Rentokil Initial Reward Scheme
* 23 days holiday, plus 8 bank holidays
* Employee Assistance Programme
* Death in service benefit
* Healthcare
* Free parking
At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.
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