Summary
This apprenticeship role with the Global Vans, is a fantastic opportunity to kickstart your career. You’ll be joining a fast-paced, supportive team that prides itself on providing exceptional customer service. This is an exciting chance to develop your skills, gain valuable industry experience, and be part of a growing, dynamic business.
Wage
£19,000 a year
Training course
Business administrator (level 3)
Hours
Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm. 1 hour lunch.
37 hours a week
Start date
Monday 13 October 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Provide day-to-day support to the Service Delivery team
* Manage and monitor shared team mailboxes, ensuring timely responses and escalation where required
* Assist with document administration, including accurate filing and record keeping
* Support with V5 document management and related processes
* Liaise with dealer partners to request and obtain necessary documentation
* Carry out data entry tasks with accuracy and attention to detail
* Conduct data checks to ensure consistency and compliance
* Support the team with ad hoc tasks and projects as required
Where you'll work
GROUND FLOOR
COUNTY GATES
ASHTON ROAD
BRISTOL
BS3 2JH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF BRISTOL COLLEGE
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* Business Administrator Level 3 Apprenticeship Standard
* Supporting and engaging with different parts of the organisation and interact with internal or external customers
* City of Bristol College
* Off site in its entirety
Requirements
Essential qualifications
GCSE in:
* 3 Other GCSE's (grade 4/C)
* English & Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Logical
* Team working
* Initiative
* Punctual
* Supportive
* Personable
* Eager and willing to learn
* Approachable
* Can-do attitude
Other requirements
Uniform provided, office-based roll in brand new state of the art facilities. Current holiday entitlement is 20 days plus bank holidays.