Modern Apprenticeship Vacancy: Trainee Mortgage Administrator\nLocation: Glasgow, Baillieston\n\nContract: Modern Apprenticeship\n\nAbout the Role-\n\nAre you a recent college leaver or graduate interested in a career in finance?\nWe are recruiting a motivated and organised Trainee Mortgage Administrator to join our team through a Modern Apprenticeship programme. This is an excellent opportunity for someone looking to start a career in financial services, with full training provided and a clear pathway to becoming a qualified Mortgage Consultant.\n\nKey Responsibilities:\n\nAs a Trainee Mortgage Administrator, you will support our Mortgage Consultants with day to day operations, including:\nâ¢\tHandling inbound and outbound customer calls\nâ¢\tLogging enquiries and updating internal systems accurately\nâ¢\tScheduling appointments for Mortgage Consultants\nâ¢\tPreparing documentation and supporting the processing of applications\nâ¢\tLiaising with customers, lenders, and other stakeholders as required\nâ¢\tEnsuring excellent customer service in all interactions\nâ¢\tSupporting general administrative duties within the team\nWhat Weâre Looking For\nâ¢\tStrong communication skills\nâ¢\tGood attention to detail\nâ¢\tConfident using IT systems\nâ¢\tWillingness to learn and develop\nâ¢\tPositive attitude and ability to work as part of a team\n\nTraining & Development:\n\nDuring your Modern Apprenticeship, you will work towards an industry-recognised qualification in Business Administration or Financial Services \nLong-term, you will be supported to progress into a fully trained Mortgage Consultant role, with further professional development opportunities available.\n\nFuture Opportunities:\n\nThis apprenticeship is designed to offer a clear progression route into the financial services sector, including:\nâ¢\tMortgage Advisor / Mortgage Consultant\nâ¢\tFinancial Services Administrator\nâ¢\tCustomer Experience roles\nâ¢\tCompliance support roles\n You will learn how to use our in house IT systems, customer service and communication skills. You will learn about compliance and laws surrounding finance and loans, data security and processing loans. Good IT Skills\nAble to communicate well.\nMinimum 5 National 5s including English.\nKeen on learning about the mortgage sector and interested in a career.