This is a fantastic opportunity to join a market leading manufacturing firm based in Peterborough. If you’re looking for Customer Support jobs in Peterborough or want to develop your career in a supportive team environment, this could be the role for you. The Job – Customer Support Administrator (Peterborough) If you are searching for Administrator jobs in Peterborough or have experience in customer service and admin roles, this position offers excellent long-term prospects. * Manage inbound customer enquiries via email and phone. * Investigate and resolve a range of customer queries. * Log and process sales orders, working closely with the wider business. * Produce quotations. * Provide technical support to customers. * Manage customer complaints. * Oversee delivery schedules – arranging transport/collections when required. * Back order management. * Update and manage an internal CRM system. * Support an external sales team, providing stock and lead time information. * Communicate effectively with internal teams and third parties. * General office administration. The Individual – Customer Support Administrator * Strong team player. * Previous experience in a B2B product-based customer support role would be a distinct advantage. * ...