Starbucks Manager
Location: Village Hotels - Liverpool
Salary: £28,300 (based on a 40-hour week) with the option for a flexible 30-hour contract for a better work/life balance
Job Type: Permanent
The Role Outline: Your Shift at a Glance
This is not just another coffee shop job. You are building a brand new venture and a brand new team from the ground up. We want someone who takes ownership and runs this Starbucks like it is their very own business. Whether you are a total coffee geek living for the perfect pour or a hands‑on leader who remembers every regular guest's name and order, your focus is handling the morning rush with a smile and leading from the front.
Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.
How the Village Thrives
We live our culture through four simple commitments:
* We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose. We define local sales strategies and execute them to bring in the crowds.
* We Will: Treat each other with respect and dignity. No ego, no drama. You will act as a natural cheerleader, working effectively with the wider hotel teams like reception, pub, and leisure.
* We Care: We care about our impact on guests, the community, and each other. We build engaged teams through reward, recognition, and dedicated coaching.
Your Shift: What You’ll Actually Be Doing
As our Starbucks Manager, you are the engine of the shift. We trust you to handle:
* Building the Dream Team: Recruiting team members with incredible chemistry and training them to deliver the ultimate guest experience.
* Commercial Hustle: Keeping a sharp eye on the P&L, managing wage costs, smashing budgeted revenue targets, and controlling stock levels precisely.
* Local Marketing Magic: Creating a robust calendar of social media activity and local events to push us right into the top 10 on TripAdvisor.
* Brand Passion: Conducting regular coffee tastings, running high‑energy pre‑shift briefings, and ensuring every single team member knows the menu inside out.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity. Reporting directly to the General Manager, you will get fantastic support to run your business your way.
We Empower & Elevate our people. If you are a first‑time manager with barista and leadership experience looking to step up, this is the perfect opportunity to prove what you can do. We constantly Innovate & Progress so we can Inspire Excellence and smash our commercial and satisfaction targets together.
The Perks: What’s In It For You?
* Total Flexibility: We are open to a 30‑hour contract to give you the work/life balance you actually deserve.
* Gym Membership: 2 x complimentary gym memberships at your home hotel.
* Hotel Stays: Hotel rooms from £20 across 35 hotels.
* Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.
* Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.
* Retail & Lifestyle: Hundreds of brand discounts via the Village app.
* Support: 24/7 Mental Health support via our Employee Assistance Programme.
Think You’ve Got the Right Energy?
We are not looking for perfect CVs or corporate robots, we are looking for great people. If you enjoy building an engaged team and take real pride in delivering brilliant standards for guests, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.
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