Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers. A fantastic opportunity has arisen for a Full Time Office Supervisor to run the Customer Service department working at our Membury Depot. Within the role of Office Supervisor you will be required to work Saturday mornings on a rota basis, which will be paid at overtime rate. About the Office Supervisor role: 40 hours per week Monday to Friday, 8:00am - 17:00pm (1 hour lunch break) Supervise and coordinate daily activities and operations within the team Direct workflow to colleagues Manage the stock reconciliation process, balancing receipts with sales Accounting for the movement of fuel Offer training, development and support Regular 1-2-1's with the team Find solutions to reoccurring problems Take accountability for any escalated customer queries Provide telephone / administrative support during busy times and to cover holiday and other absence Act as main liaison with other departments / depots About you: Experience as a supervisor (essential) Experience in the fuel industry (desirable) Able to influence A good delegator Professional Motivated and organised Great communicator Excellent IT skills Positive outlook What we can offer you: 22 days holiday, plus bank holidays Discretionary annual bonus Full training 2x annual salary life cover Company pension Cycle to work scheme Employee Assistance Programme Eye-care scheme Retail discounts Free on-site parking If you feel this Office Supervisor role is for you, please press 'click to apply'. ADZN1_UKTJ