Job Description
This role is based in our 5 Howick Place office.
As the Awards Product Coordinator you will play a pivotal role in delivering the Money Awards program, working alongside the Awards Product Development Team to deliver the strategy, and manage key projects. This is an ideal opportunity for a detail-oriented, proactive individual eager to grow in customer-centric product development.
You’ll assist in shaping award categories, conducting research and building stakeholder relationships, all while gaining hands-on experience in a fast-paced, industry-leading environment.
Ideal candidates will have a hunger for knowledge and fintech industry insight. You will be passionate about building and delivering world class digital products that super serve our customers. You will be focussed on superior project management and client facing research.
Key accountabilities
Product
1. Assisting with delivery of the long-term strategy and vision for the Money Awards
2. Contribute to the execution of all new product development, from concept to delivery, including logistics, criteria and platform improvements.
3. Help gather and analyse customer feedback to refine awards and improve participant experience
Research & Reporting
4. Conduct market research (surveys, focus groups, stakeholder interviews) to identify trends and opportunities
5. Synthesise data into clear actionable reports for the team, highlighting key insights for decision making
6. Support the creation of presentations to communicate findings to internal teams and leadership
Strategic Relationship Building
7. Build and maintain relationships with industry contacts, jury, and participants to gather ongoing feedback
Operational Excellence
8. Manage project timelines, ensuring deadlines are met and tasks are tracked efficiently
9. Maintain organised records of research and feedback
10. Promote a collaborative culture, working closely with Marketing, Development and Leadership
This list is not exhaustive and there may be other activities you are required to deliver.
Qualifications
Skills, experience & qualifications required
11. Proven experience in project coordination, research or event/product support
12. Strong organisational skills
13. Ability to manage multiple projects at the same time with precision
14. Analytical mindset and comfortable working with data and customer feedback to spot patterns
15. Clear communicator with an ability to present ideas and insights in writing and verbally
16. Proactive attitude, eager to learn, self-motivated and solution focused
17. Interest in fintech with a passion for industry trends and customer needs
18. Creative and innovative thinking
19. Promotes collaborative working, open-mindedness
20. Keen eye for detail
21. Resilient and resourceful
22. Customer obsessed
23. Fast, efficient, hard-working
24. Personable and approachable
Additional Information
Location: this role is based in the UK, and you must have the right to work and live in the UK.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say
Our benefits include:
25. Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
26. Broader impact: take up to four days per year to volunteer, with charity match funding available too
27. Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
28. Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
29. A flexible range of personal benefits to choose from, plus company funded private medical cover
30. A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
31. Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
32. Recognition for great work, with global awards and kudos programmes
33. As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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