CCTV & Alarm Monitoring Operator
Location:
Bradley Stoke, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
Position: CCTV & Alarm Monitoring Operator
Location: Bristol
Shift Pattern: 4 on 4 off | 12-hour shifts | 08:00-20:00
Join our client, an industry-leading and award-winning CCTV Operating and Alarm Receiving Centre.
Job Role & Responsibilities
* Monitoring CCTV activity and images for criminal or suspicious activity.
* Handling incoming and outgoing telephone calls, liaising with customers, clients, and security companies.
* Updating and reporting on clients' recorded information and creating brief incident reports.
* Managing alarms and responding appropriately.
Required Skills & Qualities
* Excellent problem-solving abilities.
* Professional telephone manner.
* Commitment to providing the highest standard of customer service.
* Call handling experience preferred.
* Ability to multi-task effectively.
* Strong teamwork skills and commitment to supporting colleagues.
* 5 years of satisfactory references from previous employment.
Benefits Package
* Excellent training opportunities for progression and development (SIA Course Available).
* Enhanced rates for public holidays, including triple pay during Christmas Day, Boxing Day, and New Year's Day.
* £50 Birthday Bonus paid in your birthday month.
* Annual loyalty bonuses for the first 5 years.
* Monthly team recognition events.
* Performance bonuses for successful incident reporting leading to arrests (£35).
* Dental treatment and checkups.
* Optical care.
* Physiotherapy services.
* Virtual GP service.
* Access to retail, cinema, and gym membership discounts.
#J-18808-Ljbffr