Job Description
We are hiring for Senior Technical Business Analyst at Newcastle/Leeds/Birmingham, UK – 3 days per week Onsite
Key Responsibilities
Technical Analysis & Delivery
* Analyse complex technical and business processes across software, DevOps, security, resilience and platform domains
* Take ownership of epics and poorly defined backlog items, refining them into delivery-ready features and user stories
* Define scope, assumptions, constraints, risks and dependencies across multiple technical initiatives
* Ensure stories meet Definition of Ready and provide continuous clarification during build and test
* Collaboration with Engineering Teams (Essential)
* Work day-to-day with software engineers, DevOps engineers, architects and testers
* Facilitate technical design discussions and ensure shared understanding of requirements and proposed solutions
* Translate complex technical concepts so they are understood by both technical and non-technical stakeholders
* Actively challenge implementation approaches where required, based on user, operational and technical outcomes
Discovery, PoC & Early-Phase Work
* Support discovery and proof-of-concept activities, including:
* shaping hypotheses
* defining success measures
* identifying technical risks and assumptions
* Contribute to value cases, benefits mapping, and outcome-based metrics
Stakeholder Engagement
* Engage confidently with Product Managers, senior engineers, architects, delivery managers and business stakeholders
* Balance stakeholder needs with technical feasibility and delivery constraints
* Operate effectively across multiple initiatives, managing frequent context switching
Essential Skills & Experience
Recent Technical BA Experience
* Recent (last 2–3 years) experience working directly with software development teams
* Clear examples of:
* technical user stories written
* outcomes delivered (not just responsibilities)
* systems or platforms worked on
Technical Awareness & Breadth
Experience should include exposure to some of the following:
* Cloud platforms (e.g. AWS, Azure)
* CI/CD pipelines (e.g. GitLab, Jenkins)
* Containers & orchestration (e.g. Docker, Kubernetes)
* APIs and service-based architectures
* DevOps ways of working
* Non-functional requirements (security, resilience, recoverability, testability)
Agile & Lean Delivery
* Strong Agile mindset with experience working in Scrum / Kanban teams
* Lean, outcome-focused approach to requirements and scope
* Comfortable working with ambiguity and evolving technical landscapes
Breadth of Experience
* Demonstrated experience across multiple systems, teams or technical domains
* Candidates focused narrowly on ERP, single-system implementations or systems integration alone will not be considered
Desirable Experience
* Previous experience within UK Government or large, complex enterprises
* Experience shaping backlogs for newly formed engineering teams
* Exposure to security, platform or shared services environments