Hostel Manager
YHA Treyarnon Bay, Treyarnon Bay, Padstow, Cornwall, PL28 8JR
Permanent, fixed contract
42.5 hours per week
£41,950 - £53,768 per annum
Some jobs are just different and this is one of them.
YHA Treyarnon Bay is one of the most iconic and vibrant hostels in the YHA network, and opportunities to join the leadership team here are rare. Perched just 30 metres from the sea, overlooking one of Cornwalls most celebrated beaches and only four miles from Padstow, this flagship site is far more than a place to stay. Its a destination and a hub for both the local community and visiting guests.
At peak season, the hostel welcomes up to 155 overnight guests across private rooms, shared accommodation, glamping and camping. But the true heartbeat of YHA Treyarnon Bay is its café bar and live music venue the busiest and highest volume food and beverage operation in YHA. With a 70 seat restaurant, over 200 outdoor covers with panoramic sea views, a popular pizza shack, a purpose built gin bar and a packed live music programme, the site delivers unforgettable experiences day and night.
On our busiest days, hundreds of customers pass through the doors, creating an electric, fast paced environment that balances great food and drink, live entertainment and exceptional service all rooted in YHAs values. The business flexes dramatically with the seasons, growing from a core year round team of around 10 to up to 40 in the height of summer.
Leading here means thriving in change. Youll shape culture, develop people quickly and create stability within one of the most dynamic hospitality environments in the network. This is an opportunity to lead a high profile, commercially exciting site, balancing accommodation, food and beverage, and live events at serious scale.
This role is ideal for someone who loves fast paced, seasonal operations, enjoys developing teams, and feels confident juggling multiple income streams. Youll lead with warmth, clarity and confidence, understand both the commercial and human sides of hospitality, and embrace coastal living and community life.
Why YHA Treyarnon Bay?
Because roles like this dont come up often. Because its a flagship site with real personality. Because the café bar is legendary, the sunsets are unbeatable and because here, youll be leading people, not just managing numbers. For the right person, this could be the most exciting role in the YHA network.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being:
10 nights free hostel stays per year for you and up to 3 friends or family
Access to YHAs staff discount and cash back portal
Free YHA Membership each year
Access to support via our Employee Assistance Program
Theres lots more benefits to working for YHA so please visit our website to find out more.
What will you be doing as a Hostel Manager?
Achievement of targets across all aspects of the hostel operation including food and beverage. You will be accountable for maximising as well as controlling expenditure.
Managing a team of employees and volunteers.
Contributing to the team effort in the day-to-day operation of the hostel, undertaking any tasks required, e.g. housekeeping, reception, food and beverage duties.
What skills and experience do you need?
Proven experience of working within the hospitality industry hotels, cafés, hostels
Experience of people management - recruitment, induction, development, conducting reviews and managing performance
Excellent customer service skills experience of handling difficult situations
Ability to manage varying pressures, include peaks in workload demands can prioritise, able to deal with conflicting duties
Food safety level 2 and APLH level 2 qualifications (desirable)
Basic IT skills (ideally Microsoft Office) able to use Microsoft Word, Outlook, Excel
Experience of managing P&Ls (profit and loss) and budgets cash handling, managing a budget
Knowledge and understanding of the core purpose of YHA what YHA does and how we do it
Demonstration of our HEART values theyre part of everything we do, and we look for people who bring them to life in their everyday work
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.
How to apply
Please submit your CV and complete the application form via the YHA Jobs website. If you need any support or reasonable adjustments during the recruitment process, contact
All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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