Job: Assistant Mobile Service Manager Location: Prestwich, Greater Manchester Salary: Up to £38,000 Basic Bonus Contract: Permanent Benefits: 33 days holiday, Life Assurance, Vehicle Privilege Scheme, and more Join Our Client as an Assistant Mobile Service Manager At Our Client, teamwork, respect, and support are at the heart of everything they do. While part of a large and successful network, each location maintains a close‑knit, family‑focused culture built on openness, co‑operation, and shared success. You’ll join a friendly, committed team that supports you from day one and ensures you feel informed, valued, and empowered. They are now seeking an Assistant Mobile Service Manager to help lead and drive the performance of their MSV Hub Advisors. If you bring drive, enthusiasm, and a proactive approach, this could be the start of an exciting new chapter in your career. What You’ll Be Doing Supporting the effective management of the MSV Hub Leading, coaching, and motivating MSV Hub Advisors (including remote team members) Maximising available resources to ensure the department runs efficiently Delivering an exceptional customer experience in line with Our Client’s PPA standards Building long-term, professional customer relationships based on honesty and integrity Anticipating customer needs and taking full ownership of problem resolution Acting proactively to add value and improve service levels Demonstrating strong product knowledge and communicating this clearly Acting as a Subject Matter Champion, supporting colleagues with expertise and insight Identifying opportunities to reduce waste, improve efficiency, and enhance quality What We’re Looking For A strong team player with excellent leadership skills Customer‑focused, with the ability to drive high service standards Experience in the automotive industry (preferred) Experience managing a team — including remote management Excellent verbal and written communication skills Confident using Outlook, Excel, and Word Strong organisational skills Able to work effectively in commercially pressured environments Technical competence (NVQ, ATA, HFC or equivalent) Evidence of Right to Work in the UK Full valid driving licence (held at least 7 months, fewer than 9 points) Living within a commutable distance of M25 3AG What You’ll Receive Our Client offers an industry‑leading rewards package, including: Up to £38,000 Basic Salary Performance‑Related Bonus 33 days annual leave (including bank holidays) annual leave purchase & sale scheme Pension Scheme & Life Assurance Vehicle Privilege Purchase Scheme Discounts on Service, Bodyshop, and Parts 1 paid volunteering day per year Cycle to Work purchase scheme Access to the Perks at Work discount platform A full training and development programme, including a 5‑day residential induction academy in the Northampton countryside Our Client is committed to inclusion and equality, supported by colleague network groups such as Race, LGBTQ, Disability, and Gender, ensuring every colleague feels respected and represented. Flexible Working & Support Our Client proudly supports Flexible Working, with requests welcomed at any stage of the application or employment process. Adjustments and accessibility support are available—simply contact the Recruitment Team. Start Your Journey Today If you’re motivated, energetic, and ready to develop your career with a supportive and forward‑thinking employer, apply online today and take the next step in your career. Requirements A strong team player with excellent leadership skills Customer‑focused, with the ability to drive high service standards Experience in the automotive industry (preferred) Experience managing a team — including remote management Excellent verbal and written communication skills Confident using Outlook, Excel, and Word Strong organisational skills Able to work effectively in commercially pressured environments Technical competence (NVQ, ATA, HFC or equivalent) Evidence of Right to Work in the UK Full valid driving licence (held at least 7 months, fewer than 9 points) Living within a commutable distance of M25 3AG Benefits 33 days holiday, Life Assurance, Vehicle Privilege Scheme, and more