Role: Founders’ Associate
Location: Hybrid / London or Remote (UK)
Salary: up to £45k
About RefNow
RefNow is on a mission to revolutionise the way employment history data is collected and
shared. Our platform is the #1 most rated employment referencing system for HR teams and
recruiters, trusted by companies across the globe. We believe referencing should be fast,
secure, and candidate-friendly - and we’re building the hiring platform of the future to make
that happen.
Founded by a team passionate about technology and the future of work, RefNow has grown
rapidly and continues to innovate. We leverage AI to streamline the referencing process and
are always exploring new and better ways to improve efficiency, accuracy, and the overall
experience for both employers and candidates to collate as many valuable insights as
possible.
The Role
We’re looking for a sharp, driven, and entrepreneurial Founders’ Associate to work directly
with the co-founders and leadership team. This role is a hybrid of strategic support,
operations, and executive assistance - ideal for someone who wants to gain exposure
across all areas of a high-growth SaaS startup and be part of key operations at the highest
level.
You’ll have your hands in product, operations, finance, marketing, and customer success -
and no two days will be the same.
What you’ll be doing
* Working closely with the three co-founders to drive strategic initiatives and support company goals
* Leading cross-functional projects and ensuring effective collaboration across teams
* Supporting executive decision-making through research, meeting preparation, and follow-ups
* Contributing to customer communication and engagement, including product updates and marketing content
* Enhancing our digital presence and supporting growth across social media and marketing channels
* Conducting market and competitor research to inform product and go-to-market strategies
* Supporting customer success and operations, including payments, support systems, and vendor management
What you’ll bring with you
* Experience in a startup or fast-paced environment
* A sharp, analytical mind with excellent problem-solving ability
* Natural communication skills, with the ability to collaborate across all levels of the business
* Ability to multitask and prioritise, staying calm and focused under pressure
* High integrity and discretion, especially when handling sensitive business information
* Curiosity, energy and the hunger to learn fast and take ownership
Perks
* 25 days holiday + bank holidays
* Private medical insurance
* Tech allowance
* Learning & development budget
* Remote-friendly setup with flexibility
* Mental health support & wellbeing initiatives