Martin-Baker is the world’s leading manufacturer of ejection and crashworthy seats, saving over 7,805 lives to date. We combine cutting‑edge engineering with a clear mission protecting aircrew around the world.
The Role
As a Commercial Officer you will be responsible for the effective commercial management of allocated customer accounts, primarily across the Americas region (Canada, USA, Central and South America). You’ll support both pre‑ and post‑contract activities, working closely with customers, internal stakeholders and senior commercial colleagues.
This is a varied role covering bids, contracts, customer relationships and commercial administration, offering excellent exposure to international defence contracting.
Key Responsibilities:
* Build and maintain strong, professional customer relationships, acting as the main point of contact for commercial queries
* Prepare routine bids, quotations and proposals (competitive and sole‑source) in line with company procedures
* Support major bids as part of cross‑functional proposal teams
* Manage contract administration, including invoicing, reporting and amendments
* Enter and maintain accurate commercial data within SAP
* Monitor and manage customer debt in line with company policy
* Negotiate contracts, changes and terms within delegated authority levels
* Ensure customer requirements are clearly communicated to internal stakeholders
* Identify and support new business opportunities through strong customer understanding
* Represent Martin‑Baker internally and externally, including potential travel within the UK and overseas
About You:
* Familiarity with contracts, procurement or bid management concepts
* Experience using SAP or other MRP systems
* Strong Microsoft Office skills, particularly Excel, and strong numerical and analytical skills
* Confident written and verbal communication skills
* Commercial awareness and attention to detail
* Ability to build effective working relationshipsOrganised, adaptable and eager to learn
* Degree (or equivalent) in business, law, engineering, economics or a related subject
* 9% non‑contributory pension (18+)
* Midday finish on Fridays
* 4x salary Life Assurance (18+)
* Personalised training & development plan
* 25 days holiday + bank holidays
* Option to purchase additional annual leave
* Cycle to Work & nursery benefits
* Discounts via the Martin‑Baker+ platform
Your Interview Journey:
Initial Telephone interview – a detailed conversation with your Recruitment Business Partner to understand your background and motivation for joining Martin‑Baker.
First Stage Interview (Microsoft Teams) – A structured discussion with the Hiring Manager to explore your work experience and provide insight into Martin‑Baker’s operations and the specifics of the role. Candidates will complete online numerical and verbal reasoning tests.
Final Stage Interview (Face‑to‑Face)
Why Join Us?
At Martin‑Baker your work directly contributes to saving lives. You’ll join a collaborative, innovative team with real opportunities to grow and make an impact.
This role is subject to UK Government BPSS security clearance. Learn more: https://www.martin-baker.com/security-vetting.
Applicants must have the existing right to work in the UK and be currently residing in the UK.
Seniority Level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Consulting, Customer Service and Administrative
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