The Role
As the HR Administrator, you will play a key role in supporting the Strategic Business Manager and Business Support Supervisor in delivering an effective HR and administrative function across BTS. You will help ensure compliance with statutory and corporate policies, maintain accurate records, and support managers with recruitment, training and general staff processes.
Your work will make a direct impact on the performance, safety and efficiency of the service.
Key Responsibilities
* Coordinate and monitor compliance programmes relating to statutory and local government requirements.
* Lead on scheduling, organising and recording mandatory Health & Safety training (e.g. working at height, manual handling, inductions).
* Support BTS managers with recruitment and selection, ensuring adherence to corporate HR processes.
* Follow up and track completion of staff performance assessments, offering guidance where required.
* Assist with small to medium HR and staffing projects, including research and data gathering.
* Supervise and organise the work of Administration Assistants, including performance, sickness/absence monitoring and annual appraisals.
* Prepare accurate minutes for interviews, hearings and staff-related meetings.
* Produce professional correspondence and maintain up‑to‑date compliance and personnel records.
* Hold and manage the accident register, liaising with the Health & Safety Officer.
* Provide equality‑focused and customer‑centred service in all HR activities.
About You
Essential Experience & Skills
* Strong background in business administration and HR-related systems.
* Experience working in compliance‑focused environments (ideally construction or similar operational services).
* Excellent communication skills – written, verbal and presentation.
* Confident use of IT systems including Word, Excel, email and databases.
* Ability to produce clear reports, maintain accurate records and work independently within set guidelines.
* Strong organisational skills and ability to plan and prioritise workloads.
* Knowledge of equality, Health & Safety, employment law and UK legislation relevant to HR compliance.
Desirable
* Experience in local authority housing or a Housing Association.
* Understanding of public sector regulatory frameworks and budgetary systems.
* Secretarial or formal administrative training.
Qualifications
* NVQ Level 2 or equivalent.
Other Requirements
* Ability to travel to sites across the borough.
* Commitment to Equal Opportunities, Health & Safety, Data Protection and GDPR