Galileo GDS Expert wanted! in Manchester We’re working with a Global TMC that delivers high-end, personalised travel management for VIPs, execs, and Group travel. They’re now on the lookout for a Galileo Expert, someone who lives and breathes GDS, knows ticketing inside out, and enjoys solving complex travel puzzles to assist the Business Travel consultants and corporate travel consultants. If you’re the person colleagues turn to when something goes wrong with a booking or a reissue, or a GDS tech error this role is made for you. As a Galileo GDS expert you will: · Support Business travel and corporate travel consultants and operational teams with all things ticketing or after the initial booking has been made · Handling reissues, exchanges, and fare recalculations quickly and accurately Processing NDC bookings, ensuring smooth ticketing and invoicing · Managing refunds and resolving any BSP or ADM queries · Troubleshooting complex GDS and fare issues across multiple scenarios · Working with global teams to improve workflows and find smarter, faster solutions · Maintaining compliance with PCI and company policies As a Galileo GDS Expert you will have: · Strong experience in a corporate travel or Business travel operations or ticketing support role (TMC background ideal) · Advanced Travelport Galileo skills · Deep understanding of fare rules, ticketing processes, refunds, and reissues · Knowledge of nett fares, mark-ups, and GDS scripting functions · A proactive, detail-focused mindset and a love for solving problems under pressure Benefits for the Galileo expert: · Role can be based in London or Manchester for the first 3 months in the office and hybrid thereafter · Competitive salary of £30-40k DOE · Healthcare cash plan & wellness programme · Enhanced pension contributions · Employee discounts and service-based holiday increases · Supportive, collaborative environment with genuine career growth · Working a small shift pattern Mon – Fri between 8.30am – 6.30pm and once a month on a Friday you will do a 11am - 7pm shift If you’re a Galileo pro who enjoys helping others and wants to join a global travel management company where no two days are the same, apply today and let’s chat! Please contact Kelly at C&M Recruitment on (phone number removed) or email your cv to (url removed)