Job Summary
Primary Care team is looking to recruit an Administrative Officer to join its central business support team, providing administrative support to the wider Primary Care team.
Main Duties
* Provide flexible and proactive administrative support, meeting the needs of the service.
* Arrange and support routine and ad‑hoc meetings, take formal minutes and action notes.
* Handle enquiries via email, telephone and face‑to‑face contact.
* Process Primary Care contractor claims and invoices within agreed timelines.
* Manage stock ordering, accurate data entry, and maintenance of spreadsheets and clinical systems.
* Support report production, data extraction, and training event organisation.
* Perform general office duties including filing, photocopying, and record management.
* Summarise patient notes as trained.
* Operate in line with established policies and procedures.
About Us
Hywel Dda University Health Board plans and provides NHS health care services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. The Board has over 13,000 staff and offers a wide range of primary, community, in‑hospital, mental health and learning disabilities services.
Person Specification
Experience – Essential
* Experience working in an administrative or office environment.
* Competence with Microsoft Office (Word, Excel, PowerPoint).
* Confidence using email and searching the internet.
Experience – Desirable
* Experience working in a multidisciplinary team.
Qualifications and Knowledge – Essential
* Level 3 qualification (e.g., A levels, AS levels, NVQ3) or equivalent demonstrable experience in administrative or office skills.
Qualifications and Knowledge – Desirable
* Knowledge of medical/healthcare terminology.
Language Skills – Desirable
* Welsh speaker (Level 1).
Other
* Flexible approach to meet the needs of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
Certificate of Sponsorship
Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer Details
Hywel Dda University Health Board
Hafan Derwen
St David's Park
Carmarthen
SA31 3BB
United Kingdom
Employer's website
https://hduhb.nhs.wales/
Contact
Business and Risk Manager – Primary Care
Salary: £26,300 to £27,890 per annum (pro rata if part time)
Interviews will be held on 01.07.2026.
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