Do you have at least 1 year of experience in Customer Service within a office environment and are looking for your next exciting opportunity? Our fantastic client in Windsor are a leading Digital Healthcare firm that are continuing to grow and are looking for a great new Customer Service Advisor to join the team! They are paying a salary of £23,810. The working hours are Monday – Friday 9:00-5:30pm and (37.5 hours a week) and they offer hybrid working after you complete your training! This will be 3 days in the office and 2 days working from home. Responsibilities for Customer Service Advisor role: * Corresponding with solicitors, claimants and medical experts via letter and email * General administration such as issuing appointments * Data-entry * Diary work * Answering incoming calls * Making outgoing calls * Instructing doctors to produce independent medical reports * Ordering and processing medical records * Arranging medical tests/investigations as required Skills required for the Customer Service Advisor role: * Hard worker * Organised and able to work on own initiatives * Problem Solver * Friendly and able to work well within a team * 1 year of transferable experience * Good Communication skills, both written and verbal (English Language – Grade C or above) Behaviours Required for the role: * Positive, ‘Can do’ attitude at all times * Attention to Detail * Commitment to the highest standard of customer service * Flexible approach to work and workload * Open and honest approach at all times * Willing to learn Does this sound like the perfect role for you? If so, then please press apply now