Wensum Valley Vets are looking for a motived Veterinary Receptionist to join our friendly team. We are a busy equine and farm veterinary practice, situated in a rural setting on the drive to Fakenham racecourse.
About Our Receptionist Role
You will be required to book appointments for our clients, mainly, over the phone, so a high level of customer service skills is expected at all times, as well as supporting the team with the various day to day tasks required within the practice. In house training and support will be given, but ideally an understanding & knowledge of Microsoft Word, Excel & Outlook is an advantage. Ideally, you will have some equine knowledge and experience as there may be a requirement to help with horse handling as part of this role.
Working pattern
This position covers 4.5 days a week 8.15am-5.00pm, with 1 half day a week 8.15am-1pm, to be arranged and every third Saturday 8.30am-11am .
Want to know more about our team?
Currently we have 4 Veterinary Surgeons and 4 Support Staff, one of our Vets has an equine dental certificate. We supply Vets to Fakenham Racecourse and Royal Norfolk Show. Several of us have horses and ride and the vets without horses will sometimes ride out on ours. We also have a small animal sister practice in the town (Summerhill Vet Centre).
Because our employees matter
We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from -
Work-life balance
6.6 weeks annual leave
Additional holiday entitlement for your birthday
Wellbeing
Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
Cycle to Work scheme
Initiatives focused on employee wellbeing
Additional
Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers
Pension – 5% Employee/3% Employer
Discounted staff pet care
£0 - £0 a year
Up to £23, per annum
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.