Job Overview
We are seeking a dedicated and skilled Service Technician to join our team. The ideal candidate will be responsible for providing high-quality service and maintenance for our products, ensuring customer satisfaction through effective problem-solving and technical expertise. This role requires a proactive approach to troubleshooting and a commitment to delivering exceptional service.
Duties
* Perform routine maintenance and repairs on equipment and systems in accordance with company standards.
* Diagnose faults and malfunctions, providing timely solutions to ensure optimal performance.
* Install new equipment and systems, ensuring compliance with safety regulations and operational guidelines.
* Maintain accurate records of service performed, including parts used and time spent on each job.
* Communicate effectively with customers to explain services performed and provide recommendations for future maintenance.
* Collaborate with team members to enhance service delivery and improve operational efficiency.
* Stay updated on industry trends, new technologies, and best practices to continually enhance technical skills.
Requirements
* Proven experience as a Service Technician or in a similar role is preferred.
* Strong technical aptitude with the ability to troubleshoot complex issues effectively.
* Excellent communication skills, both verbal and written, with a customer-focused attitude.
* Ability to work independently as well as part of a team in a fast-paced environment.
* A valid driving licence is essential for travel between job sites.
* Familiarity with health and safety regulations relevant to the industry is advantageous.
* Relevant certifications or qualifications in mechanical or electrical engineering would be beneficial but are not mandatory. Join us as a Service Technician and contribute to our mission of delivering outstanding service while advancing your career in a supportive environment
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
* Company pension
Work Location: On the road