Company Description
Select Hardware is a leading manufacturer and wholesaler of consumer goods to UK, Ireland, and European retailers. We supply a wide variety of hardware products, including wheels and castors, surface protection, ventilation, and coat hooks. As part of the global Colson Group, the largest manufacturer and distributor of castor and wheel products, our international manufacturing and operational facilities position us as experts in hardware category solutions. With over 40 years of experience supplying retail, trade, and online channels, we build partnerships based on choice, product quality, and strong value propositions.
Role Description
This is a full-time hybrid role for an Ecommerce Analyst based in Stourbridge, with some work from home acceptable. The Ecommerce Analyst will be responsible for analysing sales data, monitoring ecommerce performance, generating reports, and driving ecommerce sales strategies. Day-to-day tasks include managing online product listings, optimizing the ecommerce platform, coordinating with the customer service team, and collaborating with sales and marketing departments to enhance online sales channels.
Key Responsibilities:
* Product Listings & Content Management: Create, update, and optimise listings across Amazon, eBay, B&Q, and Shopify, ensuring all content is accurate, well-presented, and aligned with platform guidelines.
* Marketplace-Specific Content Creation: Assist in the development of product content such as infographics, A+ Content, brand store assets, and promotional banners using tools like Canva or Adobe Creative Suite.
* Shopify Support: Upload and maintain product listings on our Shopify website, working to improve site merchandising, categorisation, and user experience.
Experience Required:
· A minimum of 2 years’ experience working with Amazon Seller Central is essential.
* Exposure to other platforms such as eBay, B&Q Marketplace, or Amazon Vendor is advantageous.
* Experience working with Shopify or a similar ecommerce platform is highly desirable.
Skills Required:
· Excellent attention to detail, with a strong grasp of how to create engaging and informative product listings.
· Strong communication and collaboration skills.
· Comfortable using Microsoft Excel and other tools to analyse sales and performance data.
· Basic experience with design tools (Canva, Adobe Suite, or similar) to support content creation needs.
· Proactive, organised, and eager to learn – able to take ownership of tasks and contribute ideas.
Desirable:
* Experience with Linnworks or other inventory management systems would be beneficial.
* Some exposure to SEO and Google Analytics.
Other Qualifications
* Experience in Sales strategies and tactics
* Strong Communication and Customer Service skills
* Ability to use data-driven insights to improve ecommerce performance
* Self-motivated with the ability to work independently and in a hybrid environment
* Bachelor's degree in Business, Marketing, Data Analytics, or related field
* Experience in hardware or retail industry is a plus