Company Description
Stermat Hardware is a family-run business in North Wales, known for its extensive range of homecare, DIY, and garden products. With stores in Bangor, Valley, Gaerwen, Caernarfon, and Colwyn Bay, Stermat serves both locals and visitors seeking quality tools, household items, gardening supplies, and more. The store’s inventory also includes pet equipment, motoring accessories, cookware, party wares, plumbing essentials, and electrical supplies. Beyond hardware, Stermat offers a car and van sales division, providing a range of vehicles and services. Combining traditional customer service with a broad product selection, Stermat Hardware embodies the enduring appeal of independent retail in North Wales.
Role Description
This is a full-time on-site role for a Retail Associate located in Bangor. The Retail Associate will be responsible for assisting customers, providing customer-focused service, managing inventory, ensuring a positive shopping experience, and maintaining the store’s overall appearance. Day-to-day tasks include stocking shelves, answering customer inquiries, processing transactions, and supporting other team members as needed.
Qualifications
* Strong Interpersonal Skills and effective Communication abilities
* Experience in offering outstanding Customer Experience and Customer-focused Service
* Proficiency in Inventory Management
* Excellent problem-solving skills and attention to detail
* Ability to work well in a team environment
* Flexibility to work weekends and holidays as required
* Previous retail experience is a plus
* High school diploma or equivalent
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