Hours per week: 37 hours
Interview date: Wednesday 06 August 2025
Commissioning - Enhancing Outcomes
We have a rare opportunity for an outstanding leader to join our dedicated Commissioning Team as a Service Manager!
Our Commissioning Service is responsible for developing a strategic approach to commissioning accommodation and community-based support for children, young people and adults in Wiltshire. With a focus on a "whole-life pathway," the service is dedicated to supporting Wiltshire residents continuously throughout their lives.
Main duties of the job
In this role, you will be responsible for the operational management of a specialist service, overseeing day-to-day performance in collaboration with the relevant Head of Service. As a subject matter expert, you will lead the identification, development, and implementation of effective commissioning strategies aimed at enhancing service delivery.
You will ensure that Team Managers are delivering front-line services efficiently and effectively, maintaining high standards of performance across their teams. Additionally, you will develop and implement co-production initiatives and other collaborative efforts with partners, such as health services, to achieve the highest levels of public satisfaction.
Our ideal candidate will hold a degree in a relevant subject or possess extensive experience in evidence-based commissioning and staff management. Significant expertise in Adults Commissioning, including working with the Care Quality Commission (CQC) and other regulatory bodies alongside a deep understanding of relevant legislation, such as the Care Act will be essential. The successful candidate will be expected to lead strategically within a politically diverse organisation, navigating the complex and often competing demands of public service delivery with confidence and clarity.
About us
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.
Job responsibilities
The service manager is responsible for implementing the strategic direction set by the Director of Commissioning and Head of Adults Commissioning.
Supporting the Head of Service and Director the postholder will ensure that evidenced based commissioning is embedded. They will ensure that there is a robust quality assurance framework in place and that at every opportunity we provide value for money.
The postholder will maintain a focus on meeting the specific needs of the person and ensuring their voice is reflected in the outcomes. As part of the extended senior management team of the Commissioning directorate the post holder will provide support to ensure that services are delivered to the highest standards, providing robust quality assurance, compliance with all legal and statutory requirements and within an effective and efficient budgetary framework.
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