SharkNinja is a global product design and technology company with a diversified portfolio of 5‑star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another, allowing SharkNinja to enter multiple product categories and drive significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online, and offline, and through distributors around the world.
Senior Credit Controller
Leeds / Hybrid – 3 days per week in office
About the role
As we grow our Leeds finance team we’re looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day‑to‑day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk.
Responsibilities
* Process and allocate monienties received from remittances
* Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries
* Maintain accurate records of customer interactions and transactions
* Liaise with the Sales and Operational teams to address customer inquiries and disputes
* Report on aged debt and provide regular updates to management
* Identify and escalate any potential credit risks to management
* Organise and maintain shared email inboxes
* Work closely with Credit Control Manager to review and improve team processes
* Be involved in the development and execution of test scenarios for finance systems
* Own audit requests
* Take ownership of shortage and price claims, managing the end‑to‑end process and working with Credit Control, Sales & Ops to ensure timely resolution, and reporting back to key stakeholders on progress
* Provide support to the team, first POC for queries and support
Skills and experience
* Proven experience in a credit control or finance role
* Excellent communication and interpersonal skills
* Strong numerical and analytical abilities
* Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus
* A can‑do attitude, with a strong team‑work ethic
Our Culture
At SharkNinja, we don’t just raise the bar – we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programmes, SharkNinja product discounts, and more. We empower your personal and professional growth with high‑impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company – you’re part of an outrageously extraordinary community. Together, we won’t just launch products – we’ll disrupt entire markets.
Equal Opportunity Employment
We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
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