Desktop Support Engineer 100% Onsite
Location: Gloucester, UK
Contract: 6+ months | Start Date: 15 Aug 2025
Rate: £210/day (Inside IR35)
Security Clearance: SC Cleared (Mandatory)
About the Role
Our client, a leading global organization, is looking for an experienced Desktop Support Engineer to join their busy IT Infrastructure team in Gloucester. This 100% onsite role focused on delivering first-class technical support to end-users, ensuring minimal downtime and optimal productivity. You will handle troubleshooting, device management, IT moves, and user support across a variety of technologies.
Key Responsibilities
* Provide L1 support for hardware, software, Windows 10, VPNs, printers, mobile devices, and Office apps.
* Build, deploy, and manage laptops/desktops (Microsoft Managed Devices).
* Troubleshoot network, application, and conference room device issues.
* Manage incidents, update tickets, and maintain asset inventory.
* Support VIP users and handle vendor coordination.
* Configure Azure accounts, Teams admin settings, and Intune policies.
* Perform IT desk moves, patching, meeting room setup, and device retirement.
* Provide in-person Tech Bar support and training when required.
Required Skills & Exper...