Shift Manager required to assistant the General Manager in leading a dynamic and busy hospitality customer service team. Requirements Restaurant experience ideally at a large chain franchise. Lead a customer service team delivering outstanding customer experiences. Food service operational excellence and profitability knowledge. Responsibilities Team Leadership Development, recruit, coach, and develop staff. Brand Excellence, deliver amazing food quality, service speed, and customer experience. Ensure efficient staffing and labor deployment. Monitor waste, energy use, and food safety protocols to meet sustainability goals. Help hit sales targets and maintain operational efficiency and profitability.