Job Description
Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.
We’ve been working in partnership with Macmillan Cancer Care for over 15 years, supporting people with cancer and their families. We are looking for an enthusiastic, reliable, and confident person to join our Casework Team to help people to cope with the ‘cost of cancer’.
Each year our Macmillan Caseworkers provide advice on practical and financial matters like benefits, debt and employment you can find out more about the service by watching this short video – Macmiilan Service Video
The ideal candidate will provide advice and support in person, via telephone, email and video call to patients undergoing treatment for cancer at Milton Keynes and Stoke Mandeville Hospitals. Macmillan Project Caseworkers will assist clients with complex welfare, debt and housing enquiries. This requires a good foundation knowledge of each advice area, so competence in these subjects is desirable, but full and ongoing training will be provided to support successful candidates in their professional development.
This is a challenging role, managing a demanding caseload and working with people at ever...