Vacancy NameMarketing Insights Analyst Vacancy NoVN1046 Job TypePermanent LocationHatfield Job Details
Marketing Insight Analyst
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application closing date: Wednesday 3rd September 2025
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind, our same-day grocery delivery service.
About the team and the role
The Marketing Insights team plays a pivotal role in shaping Ocado Retail's growth strategy. We are responsible for providing in-depth, actionable customer and market insights that directly inform marketing strategies, drive customer acquisition, enhance loyalty, and support broader commercial objectives. As an Analyst, you will be a key support for this mission, assisting in the analytical approaches and contributing to the team's output.
As a Marketing Insights Analyst, you will be a commercially aware individual, adept at extracting, manipulating, and analyzing complex datasets. You will be responsible for supporting the delivery of critical insights that enable data-driven decision-making for marketing and commercial stakeholders.
This role requires strong analytical capabilities and a proactive, curious mindset to help identify business opportunities. You will assist senior team members in translating complex data into clear, compelling narratives that drive commercial impact.
What you’ll do
1. Insight Generation & Delivery: Interrogate internal and external data sources to support the team in uncovering customer and market insights. You will assist in providing recommendations that influence marketing strategy, including quick-turnaround analyses for tactical decisions and contributions to longer-term projects.
2. Analytical Support: Support the team in building and implementing statistical models to quantify the impact of marketing variables and validate recommendations.
3. Stakeholder Collaboration: Work alongside senior team members to visualize data and present insights in a clear, concise manner. You will help to ensure that insights are effectively communicated to stakeholders to support data-based decision-making.
4. Market & Competitive Analysis: Support the analysis of external data to develop an understanding of customer and retail perception and Ocado's performance relative to the wider market.
5. Reporting & Automation: Assist in the development and maintenance of key business reports and dashboards to help stakeholders self-serve regular queries and promote a data-driven culture.
6. Contribute to Best Practice: Contribute to the team’s analytical processes and help in promoting best practices in data extraction, analysis, and visualization.
Who you are
7. Analytical Aptitude: Experience in a retail or consumer-facing environment, with a track record of supporting the delivery of commercial insights through data analysis.
8. Statistical Understanding: An understanding of basic statistical techniques, such as regression modeling.
9. Data Proficiency: Strong Excel skills and a good understanding of SQL. Experience with data visualization tools (e.g., Tableau, Looker, Power BI) is advantageous.
10. Commercial Awareness: A strong sense of commercial awareness with the ability to translate business questions into analytical approaches.
11. Communication Skills: Strong communication and teamwork skills, with the ability to clearly present findings.
12. Degree: Numerate or Technical Degree (2:1 and above), with Mathematics A Level (or equivalent) Grade B or above.
13. Core Competencies: Problem-SolvingCommunication & TeamworkRelationship ManagementCommercial AwarenessCuriosity and a desire to learn
At Ocado Retail, we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning, and adaptable skills to bring to the role, we still want to hear from you!
What’s in it for you
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.