Café & Venue Manager - Museum of London Docklands
Location: Museum of London Docklands, Canary Wharf, London
Salary: £40,000 per annum
Contract: Full-time
About the Role
We are seeking an experienced and passionate café & Venue Manager to lead our vibrant cafe and venue operations at the Museum of London Docklands.
This is an exciting opportunity to manage a unique hospitality venue within one of London's most fascinating museums. This role will oversee our cafe operation as well as venue events ensuring exceptional hospitality is provided by our team.
Key Responsibilities
Oversee daily café and venue operations, ensuring exceptional customer service and food quality standards
Develop and implement efficient service and manager our amazing team
Ensure compliance with health and safety regulations, food hygiene standards
Communicate effectively with the client to ensure seamless hospitality delivery across our venue and cafe
Handle customer feedback and complaints professionally and effectively
Experience in a similar role is essential, as are excellent communication skills, ability to lead and manage a team and a passion and love of food and customer service.
If that sounds like you, then we would love to hear from you.
What's in it for you?
50% discount in our cafés
Employee Assistance Programme
Free lunch on shift
An engaging & supportive work environment
Ongoing training programme and development opportunities
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