About OCS UK & Ireland
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
About the Role
We are currently recruiting for an Accounts Receivable Manager (Billing) to join our passionate and driven team based at our Ipswich office.
Responsibilities
* Manage team of 3 Accounts Receivable Team Leaders, with circa 30 indirect reports
* Oversee the receivable team, motivating and managing the teams and taking responsibility for their overall output.
* Work closely with other department managers to ensure we are working in the most efficient way.
* Ensure individuals and team KPIs are achieved within the team.
* Manage and develop the existing Accounts Receivable team, whilst inducting new members of the team.
* Build and maintain relationships with major stakeholders.
* Work alongside the finance team leaders in each key business area to ensure that the function is providing the best available data to support the business operations.
* Implement and continually improve internal controls, harmonising processes to best practice.
* Create compliance frameworks and drive best practices within the systems environment.
* Ensure correct training is provided to staff within the accounts receivable function and other departments across the business.
* Produce valuable management information capable of driving strategic decision making.
* Deliver all reports, schedules, and information to relevant stakeholders within tight deadlines.
* Identify, manage, and resolve potential problem accounts and raise to the manager if needed.
* Drive system upgrades and development for the accounts receivable team, ensuring workflows are correctly followed.
* Perform any other ad‑hoc duties as required.
Requirements
* Experience managing a high‑volume accounts receivable function within a multi‑divisional business.
* Experience in developing the skill set of the wider team members.
* Strategic skills and ability to drive continual improvement across the full function.
* Proven experience designing and maintaining internal control frameworks.
* Confidence and effective communication across a range of stakeholders to ensure outputs from the function are maximised.
* Self‑motivated and able to work effectively in a fast‑paced environment.
* Have a positive and focused attitude when dealing with all colleagues.
* Have a flexible and positive attitude towards work.
* Experience using Microsoft Dynamics 365 and OCR technology is desirable.
* Eager to continuously improve own learning and development.
* High level of Microsoft Excel competency.
Benefits & Perks
We offer a supportive workplace culture, digital learning through the OCS Academy, and a Hapi app that provides access to exclusive discounts, rewards and wellbeing resources. We provide breakfast and lunch services, free coffee, hot chocolates, and a replenishable fruit basket at our Ipswich head office.
We also support flexible pay through Wagestream for eligible contract staff.
Equal Opportunity
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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