Weekend Shop Supervisor
Sue Ryder Charity shop, 26 High St, Emsworth PO10 7AW
8 Hours per week (Saturday 4 hours & Sunday 4 Hours).
£12.36 per hour + rewards & benefits.
Overview
Be there when it matters. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold generates funding to support our 2.7 million hours of expert medical, bereavement and emotional support each year. Our retail teams inspire communities to provide more care for more people through innovation, collaboration and responsible business practices.
Responsibilities
* Use retail experience to drive business, push sales and achieve targets.
* Lead a team to deliver great customer service to donors and customers.
* Work with the local community to generate donated stock to drive sales.
* Recruit, train & retain a volunteer team, providing leadership and guidance.
* Set high standards of merchandising and housekeeping; ensure health and safety is a priority.
* Manage effective stock processes to keep the shop well merchandised with fresh, seasonal stock.
* Act as a brand ambassador for Sue Ryder, supporting in‑store campaigns and national fundraising initiatives.
* Manage an effective stock process through Epos operation.
Minimum Essential Criteria
* Customer Service Experience
* Previous supervisory experience
* Cash handling / till work
* Basic IT skills (emails / instant messaging / video calls)
* Organisational skills
* Lone working experience
Desirable Criteria
* High street retail / leisure / hospitality background
* KPI and target experience
* Charity retail experience
* Health & safety knowledge
* Team player
* Key holder / opening / closing experience
* Merchandising / stock rotation
Benefits Package
* 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
* Company pension scheme
* And lots more – see full list on our careers website.
Closing Date
9th Feb – the role is no longer accepting applications.
Equity, Diversity and Inclusion
At Sue Ryder we recognise the importance of a diverse workforce. We are committed to encouraging equity, diversity and inclusion and to eliminating unlawful discrimination. We are a Disability Confident Committed employer and will offer an interview to all disabled applicants who best meet the minimum essential criteria.
For more information on our Equity, Diversity and Inclusion work, visit: www.sueryder.org/jobs/equity-diversity-inclusion
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